And, to finalize this. Therefore, panorama, 56.4% of people who use networks do so to learn about brands and access their content, while 62.3% want to find information about products. What we want to show you with all this data is that in. Therefore, Mexico, as in several other places in the world, social networks have great potential to increase the sales of a business, in addition to helping in building authority and brand recognition . VIDEO | 5 Tips to improve your brand recognition and differentiate yourself from the competition

 

What is SAC 2.0 or Customer Service on networks

Facebook According to data. Therefore, from Statista , this is the most used social network in Mexico with 92.9% of the executive data country’s population active. Although many people believe that Facebook has lost ground. Therefore, with the arrival of other social media platforms , these figures show that this is not exactly the case and that this network continues to have a lot of strength in the Mexican market.

 

Why is it important to do SAC 2.0

WhatsApp In second place on our list is WhatsApp , with a percentage very B2B Lead similar to that of Facebook: 92.2%. This. Therefore, tells us that, to some extent, both networks are fighting for ground in that. Therefore, country, although they have quite different objectives.

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