For example, if you notice a trend of customers abandoning because they want a particular feature that you don’t have, this could be an indicator that that feature is worth building. In this situation, you probably can’t stop the customer from churn now, but you’ll lower churn by using cancellation data to shape your roadmap, preventing other customers from churn in This is the key the future.” Elizabeth Hicks Elizabeth Hicks Elizabeth Hicks is the co-founder of Nerd Parents . “ There is no better way to retain customers and ruce churn than to engage with them and ucate them .

Use social miaed, company websites

Research has shown that engaging with Europe Email List customers and ucating them about how using your products and services would benefit them is one way to success to keep them coming back again. Use social miaed, company websites and email marketing to engage with them and provide them with the knowlge they ne about the value of your products and services. Tutorials, how-to guides and Product demos are other great ways to ucate your customers.” Lucas Travis Lucas Travis  Lucas Travis is the CEO and founder of Inboard Skate .

Your business might survive the first few months

He has years of experience in the recruiting and This is the key technology industry, building multiple businesses along the way before finally deciding to pursue his passion for skateboards and electric scooters. ” Actively engage your customers with your products.   B2B Lead  Always give your customers a reason to come back. Your business might survive the first few months with new customers coming in, but if you don’t are satisfi with the experience, then they will not have a reason to return. Returning customers should be one of the goals of every company.