Having both feet in the account development process

He can relate to the importance of customer retention. “Over the years, I have come across clients who only require a phone call every two weeks to customers who are purely price-driven in order to keep revenue flowing. The one big problem with customer retention, especially when you it’s about loyalty, it’s the level of

Listen carefully to what your customers tell you

Make full use of social mia to ensure you reach your target audience.” Benjamin Rose Benjamin Rose Benjamin Rose is the co-founder of Trainers Academy . “ Offsetting churn with user acquisition . Customer acquisition isn’t a direct solution to rucing churn, but it can be a temporary fix while you figure out what’s causing